ZyAssure 4 Years extended Warranty
£40.00 (exc. VAT)
- Enhanced Warranty Service
- Advanced-Replacement of faulty unit for 4 years
- Next working day of replacement unit for 4 years
- Available for Zyxel GS1900, GS1920, GS2210, MES3500, MGS3520, MGS3700, XGS3600, XS1920, XS3700, XS3900 Switches
- Most Zyxel Switches have limited lifetime warranty*, this is to upgrades time it take to replacement switch.
- See here for more information
*Limited Lifetime warranty is defined as the Lifetime of the product from when the product is launched and first supplied to customers in the EU Region until the product End of Life (EOL) announcement is made upon the local ZyXEL Website. The Business products will then be supported for a further 5 years after the EOL announcement is made by the EU ZyXEL Service Centre
Three comprehensive levels of enhanced support mean that, should an issue arise, ZyAssure will allow businesses to minimise any impact.
Support options offer remote technical support and diagnostics during weekdays with support staff able to remotely access real-time configurations, check hardware/software revision levels and perform system checks.
ZyAssure provides peace of mind that that technical issues will be resolved efficiently with minimal impact to business.
ZyAssure Services Portfolio
Advance Replacement Service
This service is designed for customers who require hardware and software support but who do not require an engineer site visit
This service covers the following:
9×5 Technical Support, allowing you access to ZyXEL Support staff in the UK. This service is offered between the hours of 9am and 5pm Monday to Friday excluding UK Public and Bank Holidays
9×5 Remote Diagnostics performed by ZyXEL Support staff who may access real-time configurations, check hardware and software revision levels, and perform system checks such as port statistics to enable the prompt resolution of technical issues.
Advanced Hardware replacement for arrival within next business day (NBD)* This service ensures that you receive the replacement hardware promptly in the unlikely event the issue cannot be resolved by the ZyXEL support staff.
The service guarantees your ability to have issues escalated with priority into ZyXEL’s Customer Support Organisation globally.
The ZyXEL ZyAssure Advanced Replacement Service is available to upgrade your product for 4 year.
Source: Zyxel UK
- See Zyxel's website for full terms and conditions Zyxel's full terms and conditions
You may also like…
ADSL/VDSL Router
Related products
Router Warranty